There is a good news. Now Indian Railways will send free alerts on mobile numbers of passengers in case their train gets cancelled.

The "cancelled train alert" service is being started as a pilot project by railway and initially it will be available to only those passengers who would commence their journey from the source station of the train. Later on the service would also  be made available to all the passengers who may have booked their tickets from any intermediate station on the train route, and not just from the source station of the train.

sms alert by railway on phone for train cancel
a men holding mobile phone with train cancel alert!
As per news agency, railway official has said that they have planned to provide SMS alerts to railway passengers on their mobile phones in case railway has to cancel train running due to some unforeseen development. As of now, in order to know if train is cancelled, one has to regularly keep watch on National Train Enquiry or NTES which also provide free service to get train running status and facility to spot the train location for users.

Now you would be wondering how railway would know the mobile number of passengers on which to send alerts to passengers, then know that railway has devised a system using which they can get mobile numbers of their customers. The software system for sending alerts to users is developed by CRIS (Centre for Railway Information Systems).

In case of online ticket booking through IRCTC (, railway will send alerts on the same mobile number which user provided at the time of registration on IRCTC. If you haven't registered till now, get latest information on how to signup on irctc registration page here.

On the other hand, in case passenger booked his ticket through PRS (Passenger Reservation System) counter railway will use the phone number that passenger provided or filled into railway reservation form/slip before submitting it to railway staff at the counter for booking train tickets.

The information about cancellation of train will be provided well in advance so that railway users can make alternate arrangements for their journey/travel comfortably and their time is also not wasted.

We recommend all our users to compulsory fill in their mobile phone numbers into reservation slip while booking tickets through reservation counters located on railway stations to get advantage of cancelled train alert service.

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