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Cancel Indian Railway Tickets purchased from the Reservation Counter online at IRCTC

Do you want to cancel your railway ticket which you have purchased from railway reservation counter? If yes, than follow the steps given below which explains 'counter ticket cancellation' procedure used to cancel railway ticket online from your home using Indian Railway Catering and Tourism Corporation's (IRCTC) online counter ticket cancellation service.


Steps to Railway Ticket Cancellation booked at Counter


Step 1: Go to this counter ticket cancellation page.
Step 2: Enter the 10 digit PNR number printed on your railway ticket which you purchased from ticket window/counter along with train number.
Step 3: Enter Captcha and select checkbox to confirm that you have read all the rules and procedures.
Step 4: Submit

railway counter ticket cancellation guide
Guide to railway ticket cancellation for tickets booked at railway counter or ticket window


Step 5: You shall receive an OTP (One Time Password). This OTP will be send to same mobile whose number you had provided at the time of purchasing train ticket at the railway reservation window.

Step 6: If you enter correct PNR you should see details of the PNR on your screen. Go to 'cancel ticket' option for ticket cancellation.

Step 7: After using option to cancel train ticket a certain amount will be displayed on the screen. This will be your refund amount.  To know more about irctc cancellation charges click here.

Step 8: Now you can go to railway reservation window and collect your refund by showing details of ticket cancellation to railway staff.

While the above mentioned process to cancel railway ticket is easy, there is even easier method. You can call on 139 to cancel your ticket. To do this, go through how to cancel railway ticket by phone call. Only glitch with this method is that you will need to submit the ticket to original window (window from where you bought the ticket) to get refund.

The steps above are applicable to only those railway tickets which are purchased from ticket window. Tickets booked online at irctc.co.in can be cancelled using irctc cancellation procedure which is very simple. You just have to login to irctc and go to 'booked history' section. There you will find all the tickets booked by you. Just select the ticket you want to cancel and submit to get refunds.

Other important point to note is, if the train departure time is between 6 pm and 6 am, you should submit the request for refund within 2 hrs from time when the railway ticket window opens. Otherwise your request will not be considered.

Thus you can see how easy it is to do railway cancellation from home.

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