Skip to main content

How to Cancel Railway Ticket by Phone Call - IRCTC Counter Cancellation

Now you can cancel your confirmed railway ticket by a simple phone call and get refunds too and that  too without going to railway counter initially. This facility will become functional from second week of April 2016. It applies only for those tickets which are booked at the reservation counter and not online.

As per information given by Indian Railways officer: passenger will have to call at 139 and provide his ticket details, like PNR, date on which ticket is issued, journey date and other related info. After that a PIN or OTP (One time Password) will be send to callers phone. Customer will have to go to counter and tell this PIN to person stationed at railway reservation counter. If PIN matches refund will be granted to customer and his ticket will be cancelled. See the latest IRCTC cancellation charges here before you proceed further.

cancel rail ticket by phone
people stand for hours to cancel their ticket at katni railway station


It is easy to remember the railway number: 139, as it is also a well known  railway enquiry number. This facility will allow users who don't do online booking to cancel their tickets as easily as those who make use of IRCTC cancellation of tickets service.

There is a good reason for starting this facility. Actually after changes in ticket cancellation and refund rules of railway, people were finding it difficult to return their ticket within stipulated time limit. Also, to make sure that person who really need tickets get it, railway has increased the cancellation charges by two times. Some travel agents also took advantage of changes in rules and started blackmailing the needful customers. As such railway has decided to weed out these middlemen by providing ticket cancellation facility on phone.

Railway customer will also have advantage of not standing in queue for long hours for cancelling their train ticket. This is because along with OTP, time will also be given when a user is required to submit his ticket on the counter. Also there will be no need to fill up railway form for cancelling a ticket. The whole process will become fast and easy.

Comments

Popular posts from this blog

IRCTC Registration for New Users

New users can signup on IRCTC easily by filling up the irctc registration form online at railway registration (railway booking site). By creating new account for themselves, users can do ticket booking using the online passenger reservation system.

The steps below will guide users on how to do irctc registration.

The process to register on irctc is easy and free. You can also watch the following video which summarize the process for new user registration on Indian Railway Catering and Tourism Corporation (IRCTC) online e-ticketing site.



Go to homepage of irctc.co.in and look for 'signup' option.Users will then need to fill an online form. All the fields with (*) are mandatory to be filled. Special care must be taken while filling in email id and mobile number fields. Provide valid email and mobile as user id, password, and an activation link will be sent to registered E-Mail id and mobile verification code will be sent at registered mobile number by SMS message.Submit the form…

How to activate suspended irctc accounts

Recently a user from India send us email mentioning that his IRCTC account has been suspended. Not only he doesn't know the reason, what caused it,but also he wants to know how to activate it?

As a result of deactivation of account, he is no longer able to login to book railway tickets online. Activating accounts of IRCTC is really easy. That is what you will know here. "Either go through entire article or wait for some time for activation process to get started. Once activation is done you can continue to login and do booking on irctc website." That is what you see, but does it happen? In some cases, Yes. But in most cases, No. Hence we are providing solution to your problem here.


After deactivation/ suspension if you attempt to login into such accounts, you might see the 'wrong credentials' message.


First of all if you are also among those whose account is suspended/deactivated without prior notice or information, know very well that there is a valid reason f…

How to delete IRCTC account easily?

Today you will learn how to delete IRCTC account. This is the account you make on irctc.co.in (online railway ticket booking site) to book seats in train online using internet or irctc application (here is irctc app download page).

Some of you might be wondering what is reason for taking such a drastic step? Why one should go for deleting their entire account. After all it took quite a few minutes to create a new account using irctc registration page. But there is a valid reason. You'll see yourself in few minutes.


Actually IRCTC is notorious in the sense that it suspends or deactivate your account for no reason sometimes. This usually happens when the staff of Indian Railway Catering and Tourism Corporation feels that you have provided a wrong information. They conclude that the information provided by you is wrong when they try to verify it, and it is not verifiable.
Although you can activate your suspended irctc accounts easily, albeit it requires you to create an entirely new…