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Feb 18, 2015

Reset Forgot Password of IRCTC

Have you forgotten your password of 'irctc.co.in' site? If yes, then you can reset it online using the method explained below.

Method to Retrieve IRCTC forgot password

Please note that one can only reset the password to new password. Old IRCTC password cannot be retrieved.

First thing you need to do is to go to homepage of IRCTC. Now locate the login box.  Login box is where you usually provide username and password to sign in to the site. Beneath this box you will see the 'Forgot Password?' option, as shown in picture below (see the green circle).

irctc home page

Use that option to reach the forgot password page. There the password retrieval system will ask you to enter user id. Enter your username as shown below, and click on proceed button.

irctc forgot password user id

Now you should be on a page that will ask you to answer the security question. You must know the answer as you entered it while doing registration on irctc. Provide the correct answer.

irctc security question answer

Once you submit the form you will be shown a message indicating that a new password is sent to your registered email address. You can use this password and your username to login to irctc.

It is advisable to change the default password to something you can easily remember. You can easily do this by accessing your account's profile page and providing new password.

What if I forget my IRCTC Security Answer? 

It is possible that many of you can't remember what the security answer is to the question which IRCTC asks. In this case, above explained method of retrieving forgotten password of IRCTC won't work. So now the question is  - Is there any way you can sign into IRCTC website now? Yes, you can still access 'www.irctc.co.in', but you have to use the alternate method to get the password.

See carefully the first picture on this page. Above the green circle, inside the login box, you will see an option named 'Request OTP'. If you check this option you will get an OTP (One Time Password) on your mobile. This password will work only once. But you can sign in easily.


Sharan Rai said...

After answering security question, new password is not received in the mail

Gaurav Sethi said...

@sharanRai Check it after sometime. You can also see your spam folder. Else re-initiate the process to recover your forgotten railway password.

namrata sakhare said...


I dont have the mobile number which was registred. How can I recover password?
Many thanks in advance.

Gaurav Sethi said...

@namrata sakhare, reset password using email ID. Process is already explained in this article.

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